Got a question?
We have answers. These are the most frequent Qs we get.
How much do you charge for shipping? When will I receive my order?
Free shipping on US orders over $100.
Orders over $100 qualify for Free Ground Shipping within US States.
Ground Shipping - Flat rate of $8 and orders over $100 shipped within the Continental United States qualify for Free Ground Shipping. Orders shipped via Ground Shipping are typically shipped within 2-3 business days and arrive in 7 to 10 business days.
3 Day Shipping - Flat rate of $12.
2nd Day Air Shipping - Flat rate of $18.
Overnight Shipping - Flat rate of $25.
How do I make a return?
We accept returns on all non-sale items within 30 days from the original purchase for store credit. We do not give refunds. We will process your return within 5-7 business days of receiving it. If your return meets the requirements within our return policy, we will then send you a store credit via email through the original form of purchase. To return an item, please mail it back to 7520 NW 104th Avenue Ste 103 #130 Doral, FL 33178
Do you refund the shipping charge?
Unfortunately, we do not refund postage/shipping charges.
How do I use store credit?
When you are ready to use your store credit simply add an item to the shopping cart and then go to “view cart” where you will see a field to add the code. If your code does not work, please ensure you are checking out with the same email address you used to receive the code. If you are still having trouble, please email us at email@example.com and we will get back to you as soon as possible.
Do you bring items back after they are sold out?
We do our very best to re-stock our most popular items often, however not all out-of-stock items will be brought back. In order to help us gauge whether an item should be brought back, make sure you fill out the waiting list form for each sold-out item. We don’t always know the exact dates for when we will be receiving a certain restock, but we are constantly adding things to the site each day, so if you haven’t already, sign up for our newsletter here to keep up with all of our new arrivals and restocks daily.
Can I exchange an item?
We are currently unable to process exchanges. You can return your items to us and place a new order to receive the item of your choice.